Job Details

Clinical Provider LiaisonAccess TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. Our proprietary platform, Telemed IQ, enables life-saving patient care and empowers healthcare organizations to build and scale telemedicine programsacross virtually any clinical specialty.We deliver industry-leading solutions that improve clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approvaland to have maintained that accreditation every year since inception.We are looking for a detail-oriented and dynamic Clinical Provider Liaison to support our Behavioral Health Clinicians by ensuring a seamless onboarding experience and providing ongoing operational support. This role is central to the success of the service line's performance and clinical culture, proactively ensuring providers have what they need to succeed and thrive in their clinical work.Provider Onboarding SupportManage the end-to-end provider onboarding process, including:Conducting welcome callsSetting providers up in internal systemsCoordinating with credentialing, licensing, and training teamsServing as the primary point of contact throughout onboardingContinuously improve the onboarding experience to drive provider satisfaction, retention, and faster time to serviceProvider Off boarding SupportManage the complete provider off boarding process in coordination with internal teamsDay-to-Day Provider SupportSupport active providers with operational needs as identified by the practice (e.g., EMR access and troubleshooting)Perform other duties as assignedWhat You'll BringBachelor's or Associates degree2+ years of experience in healthcareStrong computer skills, including proficiency with Microsoft OfficeExcellent communication and interpersonal skillsHighly detail-oriented with strong organizational and time-management abilitiesAbility to work independently while collaborating effectively as part of a teamAbility to thrive in a fast-paced, high-growth, 100% remote environmentAbility to remain in a stationary position approximately 50% of the timeWhy Join Access TeleCare?100% remote role with national impact and executive visibilityComprehensive benefits: health, dental, vision, life insurance, and 401(k)Flexible vacation and wellness dayswe value outcomes and balanceA culture of ownership, transparency, and resultswhere the best ideas riseAccess TeleCare, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, marital status, national origin, disability, protected veteran status, race, religion, sex, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.