Job Details

The Customer Service Agent works directly with patients and third party liaisons in regards to billing inquiries which include but are not limited to: making payments, setting up payment plans, disputing claims with clinics/departments, setting up payroll deduction for hospital employees, working with third party vendors for balance disputes, investigate and resolve any A/ R ledger discrepancies, handling PHI and money handling, applying discounts according to company policies, toggling multiple EHR systems daily, etc. EDUCATION: REGULATORY REQUIREMENTS (IF APPLICABLE): MINIMUM QUALIFICATIONS: PREFERRED QUALIFICATIONS:Must have good organizational skills, reading, writing and proven communication skills. Proficient in Excel. Prefer 2 year of hospital/medical office billing and collections or can demonstrate an understanding of hospital/physician billing and collections. High School Graduate with excellent organizational skills, ability to work independently and stay on task,Ability to ...Customer Service, Agent, Business, Office, Service, Retail, Healthcare, Billing